Rapid technological changes are always a top discussion item amongst executives, lawmakers and entrepreneurs. It may have crossed your attention as well that artificial intelligence, digital transformation and the autonomous movement will significantly reshape our world in five to ten years time.
But what does it mean to you? And what does it mean if you are a frequent traveller? Will you see some improvements? Should you feel bad for job replacements? Will travelling around the world become more comfortable? There are just a few things to consider when it comes to your overall travel experience, especially when you are at the airport.
Some airports around the world already use prototype robotics that will help you through the luggage handling process at the airport. From the check-in counter to the whole background system. Robotics have the ability to learn and process new knowledge to improve their service for customers. For example, The Hague Airport and the Munich International airport already use robotics that handle significant parts of the whole luggage handling process for customers and airport employees to support the overall operations.
Machine learning can optimise efficiency to serve you
While those robotics will start serving passengers and employees, they will adapt, learn and grow their knowledge base from time to time. Think about this scenario: You are in hurry and you have no clue about the airport where you are currently in. Where do you find the best restaurant? Where do you find a quite space for yourself? Is there any chance to recharge your devices ? Is the security line too busy and how long do you need to wait?
Thanks to deep learning, robotics have the ability to adapt and identify common patterns. Hence, better services can be provided with even better information to passengers. Which is a plus for you. There isn’t a better feeling than to know you can travel and go through the airport processes hassle-free.
New Security Layers Around And In The Airport
Robotics will also be great servants to the existing security protocols and measures that take place at airports around the world. New layers of security can be added at security lines, in airport halls and around the airport. For example, potential attackers or abnormal behaviour can be identified through facial recognition at the security lines. Observing and monitoring crowds at airport halls or analysing potential threat in luggages can improve the security in airports, and therefore your security, significantly in the next years.